Terms of service

Fasciitis Fighter Pty Ltd
ABN: 81 625 408 862

TERMS & CONDITIONS OF USE

These terms and conditions apply to the use of this website and the purchase of any products sold by Fasciitis Fighter Pty Ltd, including all Fasciitis Fighter-branded products.

By placing an order, you agree to be bound by these terms and conditions. If you do not accept these terms, you should not proceed with a purchase. If you have already purchased a product and do not agree to these terms, you may return it within 30 days of purchase for a refund โ€” see our Returns Policy below for details.

These terms and conditions may be updated at any time without prior notice.

MEDICAL DISCLAIMER

THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE

The information on this website, including text, graphics, images, links, and other content, is provided for general informational purposes only. It is not intended as, and should not be interpreted as, medical advice or a substitute for professional consultation, diagnosis, or treatment. Always consult a qualified health professional for medical advice. Use of the information provided on this website is entirely at your own risk.

PRODUCT DISCLAIMER & LIMITATION OF LIABILITY

By purchasing and using Fasciitis Fighter products, you agree that:

  • Use of the products is at your sole risk.

  • Fasciitis Fighter products are physiotherapist-designed tools intended to assist with strengthening exercises that may provide temporary relief of foot pain.

  • They are not substitutes for professional medical assessment, treatment, or ongoing management.

  • We make no guarantees regarding outcomes or the correction of any pre-existing condition.

  • Fasciitis Fighter Pty Ltd is not liable for any injury, damage, or loss arising directly or indirectly from the use or misuse of its products.

Some jurisdictions do not allow limitations on certain liabilities. In such cases, our liability is limited to the maximum extent permitted by law.

Important: You should consult a healthcare professional before using any Fasciitis Fighter product. Always follow individualised guidance. If symptoms persist, worsen, or new symptoms develop, stop using the product and seek professional advice immediately.

You agree to indemnify Fasciitis Fighter Pty Ltd to the fullest extent permitted by law against any claim, loss, damage, or liability arising from your use of any product or this website.

RETURNS POLICY

If you are not satisfied with the quality of your Fasciitis Fighter product, or it is found to have a manufacturing defect, you may return it for a refund or request a replacement in accordance with Australian Consumer Law.

  • Our returns policy is valid for 30 days from the date of purchase.

  • To be eligible, the product must be unused, in its original condition, and returned in its original packaging.

  • If 30 days have passed, we unfortunately cannot offer a refund or exchange.

SHIPPING & RETURNS

To return your Fasciitis Fighter product, please send it to:

Fasciitis Fighter Returns
PO Box 662
Miami QLD 4220
Australia

  • Return shipping costs are the responsibility of the customer and are non-refundable.

  • Shipping times may vary depending on your location.

PAYMENT TERMS

We accept major credit cards and other payment options offered at checkout. All payments must be received in full before products are dispatched. Prices are listed in AUD unless stated otherwise and include GST where applicable.

INTERNATIONAL ORDERS

Customers outside Australia are responsible for any customs duties, import taxes, or local handling fees that may apply upon delivery. Fasciitis Fighter Pty Ltd is not responsible for delays or additional charges imposed by international customs authorities.

INTELLECTUAL PROPERTY

All content on this website โ€” including but not limited to text, graphics, logos, product names, and images โ€” is the property of Fasciitis Fighter Pty Ltd and is protected by copyright and trademark laws. No content may be copied, reproduced, or used without express written permission.

PRIVACY POLICY

We are committed to protecting your privacy. Any personal information collected through this website is handled in accordance with our Privacy Policy and the Australian Privacy Principles. We do not sell or share your information with third parties except as required to process orders or as permitted by law.

USE RESTRICTIONS

Fasciitis Fighter products are intended for individual, non-commercial use only. They should not be resold, repackaged, or redistributed without written permission. Commercial use without authorisation may result in legal action.

GOVERNING LAW

These terms and any disputes related to the use of this website or products sold herein shall be governed by the laws of Queensland, Australia.

CONTACT INFORMATION

We welcome feedback and are committed to addressing any concerns in a timely manner.

For questions about our products or these terms and conditions, please contact us at:
๐Ÿ“ง info@fasciitisfighter.com.au

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